You can view our products online at www.dradamslaboratories.com and place your order there 24/7. If you’re looking to order 10 or more of any item, we’re happy to review the pricing for you. If you have any further questions or queries, please contact us via email: info@dradamslaboratories.com or give us a call: 02080883666. 

You can find our price for our products on the product listing. If you’d like to buy 10 or more items, we’re happy to review the price for you.

To order via prescription please visit our E-Prescription site: www.wellbeing-aesthetics.com, alternatively, we can help you with your purchase via email or our WhatsApp group.

You can also contact us via email: info@dradamslaboratories.com or give us a call: 02080883666. 

We can offer this service. Please contact us with your mobile number, and our Customer Success Managers will discuss further.

Yes we deliver internationally, except for Saudi Arabia. It is the person placing the orders responsibility to check with local customs for any prohibited / banned items in the destination area.

We offer wholesale discount for quantities of 10 more per product. Please contact us for discount offers.

Expected leadtime is 10 to 15 working days, unless there are any hold ups with customs. It is the responsibility of the person placing the order to check for prohibited / banned items at the destination.

To return an order, please contact us and we’ll be happy to look into this for you. Please provide your order number and reason for a return.

To return an order, please contact us and we’ll be happy to look into this for you. Please provide your order number and reason for a return.

All products are to be purchased by trained and certified professionals only. Please refer to your trainer or course materials for further information.

Which products and quantities are of interest? If the item is in stock, we can offer these next working day providing it is ordered by 4pm (UK only).

We source our products from a number of vetted and trusted suppliers both within the UK and also Europe. We have strict policies and procedures to adhere to when selecting our suppliers. If you would like us to confirm the product origin, please contact us and let us know which product in particular you would like to know the origin for.

We pride ourselves on quality of service and product, meaning we have strict policies and procedures to adhere to, including making sure products are sourced directly from the manufacturer(s) or indeed trusted distributors.

As this would be classed as clinical advice, we are unable to suggest which needles would be best to use. I would recommend reaching out to your training provider for support, or alternatively, you could reach out to the product manufacturer for a recommendation.

While we have an office located in central London, we do not have a physical store for walk-in purchasing.

As a business, we work to strict guidelines, and we pride ourselves on quality of service and product, whilst having strict policies and procedures to adhere to.

IBSA Derma (IBSA Farmaceutici) the Profhilo manufacturer, manufacture both the hologram, and non-hologram option. Ours, like the majority in the UK, are non-hologram. The product itself is exactly the same, as the hologram option.

Please note, what looks like a QR code on non-hologram Profhilo, is indeed a UDI code / data matrix code, which you can scan with UDI Code / data matrix code scanner such as “Scandit” (if you download the Scandit app, open the app and click the “any code” option, it will find it easily). We also provide complete clarity on our website under our Profhilo listing here: PROFHILO.

You will notice the last 3 bullet points on the listing on our website mention as below:

– CE Marked

– Manufactured by IBSA Derma (IBSA Farmaceutici) Non-Hologram

– Genuine product with UDI / Data Matrix barcode

100’s of small to large clinics nationally (including chains such as Therapié) and internationally, in addition to wholesalers and KOL’s / influencers purchase this line.

We also distribute the non-hologram option for Wellbeing Pharmacy via our ePrescription site, and as a pharmacy, it goes without saying they will only process prescriptions and distribute authentic products.

Our aim is to give every customer the same high level of customer service, and we therefore appreciate your needs, and will always do what we can to meet and exceed those expectations through investment in research & development, to give you the best quality of service and products

In summary, they are exactly the same product, packaged the same, both ran on the same production lines, with no difference. The hologram’s and QR codes are manually added by HA Derma (not IBSA Derma) in their warehouse when the stock they distribute arrives with them in the UK. A reminder that HA Derma is just a distributor (not to be confused with IBSA Derma, IBSA Farmaceutici; the Profhilo manufacturer). HA Derma is a distributor, where IBSA Derma (the manufacturer) manufactures the product without a hologram or QR code. Both are the genuine product manufactured by IBSA Derma (IBSA Farmaceutici), without the increased price of the HA Derma distributed option.

You will notice that the Profhilo packaging on the IBSA Derma (IBSA Farmaceutici) website, also doesn’t have the hologram or QR code showing (see link below), that Profhilo doesn’t leave the manufacturer with these stickers added:

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I hope this goes some way to provide further understanding, but more importantly provide the reassurance that the product itself is the same. If you require any additional information, please do let me know.