About Us
Who are Dr. Adams Aesthetics?
Founded by serial entrepreneur Billy Wang, a trained biomedical scientist specialising in molecular medicine, Dr. Adams Aesthetics is a thriving enterprise that serves over 5,000 clinics across the globe. We have diligently established enduring and trustworthy relationships with our suppliers to ensure the integrity of our products, enabling us to supply our loyal customers worldwide with confidence.
What truly distinguishes us from our competitors, in addition to our comprehensive and genuine product range, is the exceptional customer service, provided by our outstanding team. We consistently strive to exceed expectations, and we invite you to experience the difference for yourself.
Compliance and Quality
We operate in full compliance with Good Distribution Practice (GDP) standards, ensuring comprehensive traceability of all products across our operations. Additionally, we rigorously vet all of our suppliers to maintain the highest quality and safety standards. Our commitment to due diligence means that we perform the necessary work so that you do not have to.
Our customers remain our utmost priority, a principle that will never waver. We take great pride in the quality of our products as well as in our commitment to customer satisfaction. This pride permeates our organisation and serves as our primary motivation.
Our Vision, Our Mission…
Be an innovation and inspiring company, that helps people live longer and better lives.
We let science take the lead. We let it inspire us, through ambition and dedication, we will spot trends in the market and respond. We nourish every communication with our suppliers, partners and customers. In the end, we will become the innovators bringing inspirational products to the public. We’re currently on our way to acquiring our WDA Licence and thereafter a Pharmacy Licence.
OUR VALUES
| RESPECT: | We respect our colleagues, industry, customers and our stakeholders. We respect science. Without this fundamental value, we believe trust is lost and trust in our people is vital. |
| RESPONSIVE: | Whether it’s our customers or the market that needs our attention, we make it our priority. We respond and react efficiently to customer requests and trends in the market. |
| RESPONSIBLE: | We take responsibility to do the best by our customers, running our operations sustainably with honesty and integrity and deliver outstanding customer satisfaction |
| RESOURCEFUL: | We are driven by solutions. We strive to turn problems into solutions, and negatives to postivies. By using the great minds without our company, we believe anything is possible. |
| RESILIENT: | We are resilient when things don’t go to plan, (let’s face it, it happens), and we find a solution. Whatever the barrier, we are persistent and consistent we pick ourselves up and strive for greatness. |
Meet The Team
BILLY WANG | MANAGING DIRECTOR
Having completed his Bachelor’s degree in biomedical sciences, and qualified as a clinical biochemist, followed by his master’s in molecular medicine, (finishing with a pretty impressive dissertation on P27 transcription factors) it’s fairly safe to say he knows a thing or two. Combine knowledge, enthusiasm, experience, and general love for people – not to mention Billy’s many years working for our trusted NHS – and the result is a brilliant leader. These skills instinctively drew his focus onto becoming a very successful entrepreneur (which turns out he is a natural at) and led him to successfully start several companies, before founding Dr. Adams. Fast forward a few years and here we are today, growing our team, building long-lasting relationships, and more excited than ever as to where we are headed.
MARYSIA LEIGH | HEAD OF OPERATIONS
Although her background may not be in the medical industry, Marysia’s proven track record of consistent and outstanding customer service speaks for itself. Starting her career in logistics, moving to the skies and being proclaimed one of the top sellers in a highly regarded travel company, not only widened her communication skills, but gave her a deep understanding of different cultural practices, diverse approaches to living and impeccable customer service levels.
With her ability to think creatively, her innovative mind-set and agility to act quickly when under pressure, it seems only fitting she moved into the learning and development department, followed by copy-writing for award-winning companies.
Marysia’s adaptability has allowed her to use all of these attributes to fit seamlessly into our Dr Adams family, leading the way in customer relations, creativity and productivity.
JAMES SMARTT | CHIEF COMMERCIAL OFFICER
James has over 10 years experience working for an international business focused around leading change at work, including providing strategic support to help meet customers and their clients evolving demands in the workplace. In addition, James has a further 10 years experience in distribution and delivery, understanding the demands of the industry, by coordinating consignments for customers with accuracy and timeliness. With experience in accountancy, analysis, sales, purchasing and customer services, the wealth of experience means our Chief Customer Relations Director James is well-placed to support your buying decisions. In a thriving and competitive industry, James works tirelessly to provide the right solution for the right application, by understanding the needs of the customer and supporting them with our portfolio, and includes innovations to keep them on trend. Being the hardest worker in the room is not just a loose phrase when it comes to James’ work ethic, going that extra mile to satisfy customers needs. Available via various communication channels, he’s fully invested in supporting your business strategies around growth and sustainability, underpinned by Our Values. It’s this work ethic and wealth of experience, that has helped businesses grow and adapt to survive the challenges in leading markets in a dive or thrive environment, including during the pandemic.
DOUGLAS THORNTON | COMPLIANCE OFFICER
Douglas is a qualified Lead Auditor & Consultant with a wealth of experience in helping many organisations across a host of industries to achieve ISO certification. He is highly skilled in making ISO certification easier to understand and maintain, and has a proven track record of helping organisations to gain recognition as being ISO-compliant within short time frames.
He left a very successful career in the Armed Forces in 2007, after which he decided to launch his very own consultancy business to help other businesses succeed. He has enjoyed tremendous success by helping various organisations to achieve certification in AS 9120, ISO 9001, ISO 14001, and ISO 45001 with visible and tangible results.
Douglas prides himself on taking responsibility, being respectful, having dogged resilience, and being resourceful to turn problems into solutions – the very attributes that led him to delve into the world of ISO consultancy. He is unfazed by challenges and has an amazing ability to motivate individuals to perform as a team – something that we love at Dr. Adams Labaratories.
SYD BRANFORD | SALES & LOGISITICS MANAGER
The phrase ‘A wealth of knowledge’ can sometimes be a little overused. But our Logistics Manager, Syd is the perfect example of this.
With forty years of experience in the logistics field he has gained enormous amounts of invaluable knowledge. Having worked for various airlines and shipping agents across the world, he has acquired a global network of partners, agents and hauliers worldwide to provide the service and support required by Dr Adams and our customers.
Knowing the logistics world is one thing, but an immeasurable amount of knowledge on customs procedures, competitive pricing whether it be air, road or sea freight shipments is a pretty good bonus. Have we mentioned his flawless communication skills amongst our customers and suppliers?
STEVEN SAN | INTERNATIONAL DEPARTMENT MANAGER
Through Steven’s hard work and dedication, with several years spent studying at university in higher education, stepping into his role as Procurement Manager in 2019 with Dr Adams has been a natural transition. From accounting and financial management, to international business management and achieving his MBA, he possesses a fountain of knowledge.
There are countless skills a successful Procurement Manager needs to have to excel in their role and it’s safe to say, Steven’s got them! Negotiation skills – check. Business mind-set – check. Rigorous due-diligence when sourcing suppliers – check. Just to name a few. Steven’s knowledge of the business world and expertise in his role are second to none and we are filled with confidence that our suppliers and customers are in very safe hands.
KAN JING ASSISTANT | SUPPLY CHAIN MANAGER
Hard work and persistence have always been key to the incredible success that Kan Jing has enjoyed over her 14-year career. Armed with a Bachelors Degree in Economics with majors in International Economics and Trade from Hunan University of Industry and Commerce in 2008, Kan Jing went a step further and completed her post-graduate qualifications specialising in Economic Management before laying her mark on the industry.
Her portfolio boasts over ten years of administrative experience with institutions in the system and a further four years of experience with private enterprises. Kan Jing prides herself on her hard-working demeanor, responsible work ethic, and reliable work style that showcases her unbelievable consistency.
She is confident, meticulous, and pragmatic, with a keen sense of innovation and adaptability – qualities that have seen her excel in her field and grow from strength to strength. She possesses incredible management skills, is fantastic at administration, and has excellent financial cost analysis and control skills. In addition, she has fantastic communication and coordination skills, promotes team spirit, and enjoys cooperative relations with her colleagues and key role players – attributes that allow her to flourish at Dr. Adams Laboratories.
Carla Coppin | Customer Success Manager
Carrying with her a plethora of experience in high-end customer service, Carla is a welcome addition to the Dr Adams team. Naturally with any customer focussed role, her ability to think outside the box and act quickly is second nature, as well as problem solving when any issues arise.
As with any administrative roles, multi tasking and time management are essential and Carla has proven these skills throughout her extensive career in the travel industry and more recently in the prestigious Relais and Chateaux luxury collection.
Carla’s role within Dr Adams is key to the organisation and functioning of our complex business activities and we are delighted to have her.