A team led by knowledge, is a team well led. Dr Adams Laboratories has been running since 16th April 2019, guided by our Managing Director Billy Wang, who comes with a wealth of experience in the medical industry. Originally, Dr Adams was established to deliver analytical services and innovative instruments for pharmaceutical and biological laboratory sectors. However, the unexpected pandemic hit and we all found ourselves in an unprecedented time. We reacted, as we do, to our customers and the market needs, and (frankly speaking) the market needed PPE.
Due to our already strong and reliable supply chain, we supplied millions of lateral flow kits and various other PPE-related products to different organisations across the UK to support the high demand. During this period, it gave us the time to grow as a business and reflect on what direction we are headed, and to guide us accordingly.
Our approach, no matter the circumstance, has always been to make sure the customer is priority – today is no different. We continue to adapt, grow and respond to market needs while ensuring our customer service doesn’t falter. We take pride in the quality of not only our products, but our customer satisfaction, and that pride resonates throughout the business and continues to motivate us.
The experience and knowledge we have gained over these tumultuous years has been invaluable, teaching us how to navigate through situations you perhaps don’t expect to be in – we learn, we grow, we look to the future.